Warehouse Deals

Amazon Warehouse Deals Frequently Asked Questions
What is Amazon Warehouse Deals?

Amazon Warehouse Deals is a trading name of Amazon EU Sarl, and is part of the Amazon.com group. It specialises in offering great deals on returned, warehouse-damaged, used, or refurbished products that are in good condition but do not meet Amazon.co.uk rigorous standards as "new", with all the benefits of Amazon.co.uk fulfillment and customer service. We also offer products in new and open-box condition.

Are all purchases guaranteed?

If you are unsatisfied with the product for any reason, you can return the item in accordance with Amazon's Returns Policy.

Due to the unique nature of each Amazon Warehouse Deals item, we unfortunately will be unable to replace any item.

Are products certified by the original manufacturer?

Used products are not certified by the original manufacturer and the original manufacturer will not offer a warranty for the product. However, all products sold by Amazon Warehouse can be returned in accordance with Amazon's Returns Policy.

Do Amazon Warehouse Deals products qualify for Super Saver Delivery?

Yes, all of our standard shipping rates and policies apply to these items, including Free Super Saver Delivery on qualifying orders. Fulfilled by Amazon items are sent to you via one of our carriers at whatever delivery speed you choose (Free Super Saver Delivery, First Class, etc).

How do you evaluate a product's condition?

We thoroughly test the functional and physical condition of each item and give the product a specific grade before selling it.

Your inventory keeps changing, is this normal?

Yes. Since we specialise in returned, warehouse damaged, used or refurbished products, we can't predict future availability for any item, so check back often and order quickly.